PRIVACY POLICY
LAST UPDATED: JULY 24, 2026
1. INTRODUCTION
Welcome to SLATE_FORGE ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase heavy-duty truck components and custom fabrication parts from us.
Geographic Scope: Our services and products are strictly intended for customers located within the United States. We do not intentionally target, collect, or store data from residents of the European Union, United Kingdom, or other international jurisdictions.
2. INFORMATION WE COLLECT
We collect information that you provide directly to us, as well as information collected automatically when you navigate our site:
Personal & Account Details
- Name and contact details (email, phone number)
- Company name and fleet organization details
- Billing and delivery shipping addresses
- Account login credentials
Orders & Custom Fabrication Specs
- CAD drawings and dimensional specifications
- Part customization requests and vehicle VINs
- Transaction and order history
- Customer support inquiries
Automatically Collected Information
When you visit our website, we automatically log browser information, IP address, device type, pages viewed, and session identifiers necessary for site security and shopping cart functionality.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for straightforward business purposes, including:
- Processing and fulfilling orders for truck parts and custom fabrications.
- Managing customer accounts, authentication, and order status updates.
- Providing customer support and responding to technical inquiries.
- Maintaining website security, fraud prevention, and system stability.
- Complying with legal, tax, and regulatory obligations.
Cookies & Essential Local Storage: We use essential cookies and browser local storage strictly for critical site functionality, including maintaining shopping cart states, secure account authentication via Cloudflare, and processing payments with Stripe. We do not use persistent tracking cookies, third-party marketing pixels, or invasive behavioral ad tech.
4. DATA SHARING & THIRD-PARTY SERVICES
We do not sell, rent, or trade your personal information. We share data only with trusted service providers who assist in operating our business:
Payment Processing (Stripe)
All card transactions are processed securely through Stripe. We do not store credit card numbers on our servers.
Cloud Infrastructure (Cloudflare)
Our website hosting, edge database, and security services are managed via Cloudflare with end-to-end TLS encryption.
5. DATA SECURITY
We implement industry-standard technical and organizational safeguards to protect your personal information against unauthorized access, loss, or alteration. All data transmitted between your browser and our servers is encrypted using standard TLS protocols.
6. DATA RETENTION
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law:
| Information Type | Retention Period |
|---|---|
| Order & Invoice Records | 7 years (for tax & legal compliance) |
| Account Information | Until account closure or deletion request |
| Custom CAD & Specifications | 30 days post-fulfillment (cached for quality checks) |
7. YOUR RIGHTS & CHOICES
You have rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate account details.
- Deletion: Request deletion of your account and personal data (subject to statutory retention obligations).
- Opt-Out: Unsubscribe from non-essential emails at any time.
8. US STATE PRIVACY RIGHTS
Depending on the state you reside in (including California, Virginia, Colorado, Texas, and others), you may have additional statutory rights regarding your personal information under state privacy laws:
- Right to Know & Access: You may request details about the categories and specific pieces of personal information we have collected about you over the past 12 months.
- Right to Opt-Out of Sale or Targeted Advertising: We do not sell your personal data or share it with third parties for cross-context behavioral advertising. We do not engage in profiling using sensitive personal data.
- Right to Non-Discrimination: We will never discriminate against you, deny goods, or alter prices/quality because you exercised any of your privacy rights.
- Designated Requests: To exercise your rights, submit a verifiable request to privacy@slatetruckcustomparts.com. We will verify your request using your account email and recent order history before fulfilling it.
9. CONTACT US
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: